Free PDF Key Performance Indicators: Developing, Implementing, and Using Winning KPIs
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Key Performance Indicators: Developing, Implementing, and Using Winning KPIs
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- Sales Rank: #9741066 in Books
- Published on: 1600
- Binding: Hardcover
Most helpful customer reviews
5 of 7 people found the following review helpful.
Ahmed Fayed "Budget Manager"
By Ahmed Magdy Fayed
I found this book very well organized, written in plain English and building a very solid base step by step. It contains practical and valid procedures for companies executives to sit down and agree on a process to explore the KPIs of their business. In addition to make everyone share in collecting the data and have a role rather than one man show. I found this book inspiring and full of standard checklists that can be customised as per needs. This book is not recommending specific software but pushing to understand your needs then you can visualise it they way you want and there are tens of good software over the net. The only drawback I found was to have a cd accompanying the book for the illustrated check lists, however, I have sent email to the author and he has helped me honestly and that was something appreciated and a point to raise and add to previous reviews.
34 of 38 people found the following review helpful.
A rational methodology to implement KPIs
By Jose Ernesto Passos
The main purpose of this book is to be a practical methodology to implement KPIs, and it does this reasonably well.
I would say that many recommendations throughout the book will be of good use, although there are several concepts that are applicable in a cultural environment that is more common to multinational companies or very large local companies.
The best chapter of this book is the first, where David Parmenter discusses the concept of a KPI, from a practical point of view. He divides indicators in three basic types, that makes sense and help understand them :
. KRI - Key Results Indicator
. PI - Performance Indicator
. KPI - Key Performance Indicator
In this chapter, he emphasizes the fact that KPIs are just the few main indicators that management of a business must identify, so that they focus on the right things... Something to remember all the time when you are implementing BSCs, Dashboards and the like.
The proposed approach behind this methodology is a practical one. It is for those that want faster results. The final phrase of the book could be: "roll up your sleeves and put KPIs to work as fast as you can".
14 of 22 people found the following review helpful.
KPI Usability Review
By Denise L, Torrance
I found this book to be reasonably helpful. There are lists and lists of key performance indicators in the back of the book. There was one story in particular (won't give it away for all of you who want the book) that was particularly good and I have started sharing that example in my work (Six Sigma). All in all, I think I am looking for more of the "how to do it," which I found this book to be a little light on. . . . . .
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